Advantages of Buying Your Copier From a Local Dealer

Posted by Robert Caldwell on Aug 26, 2016 4:03:36 PM

Did you ever stop to think that buying a copier locally is like buying from your local farmer's market?

At a farmer's market, you get friendly service from people you know and fresh, locally-grown produce -- plus, you're helping local business.

The same can be said for buying a copier locally. You're not only contributing to local business; you're also getting a quality product with an instantly-accessible support team.

Tags: Legal tips and tools

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Securing Digital Copiers to Protect Patient Privacy

Posted by Robert Caldwell on Aug 23, 2016 1:44:15 PM

Office equipment has been transformed in recent decades. Today, state-of-the-art technology is available at affordable prices, and many physicians are taking advantage of the convenience and efficiency of digital copiers, scanners, and printers.

However, the new technology is not without risk. Digital equipment, such aa multifunction copiers, stores patient health information that is protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Users must take steps to protect patient privacy from the hackers who wish to exploit it.

Tags: Healthcare, HIPAA

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Civil Litigation Made Easier With Document Management

Posted by Robert Caldwell on Aug 18, 2016 5:17:48 PM


Every document counts when it comes to business, and in legal proceedings, there are a lot of documents. The last thing an attorney wants to deal with is misplacing a critical one.

I've written about how important document management is to everyone's practice, so I won't repeat myself, but it's clear that too many law firms still rely on paper files. 

Document management and workflow can keep you efficient in the six stages of civil litigation. The ability to share your files electronically and print and copy documents using multifunction copiers makes collaboration much easier.

Tags: Legal tips and tools

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HIPAA Violations: There Are Penalties

Posted by Robert Caldwell on Jul 26, 2016 1:38:45 PM

By now, I think everyone has signed (or ticked the box if your doctor uses a tablet) a HIPAA form. Most of us know it has “something” to do with privacy, but we simply sign the form and then shuffle back to a seat to await our appointment.

Tags: Security, Healthcare, HIPAA, Privacy

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What is Legal Document Management and How do You Choose?

Posted by Robert Caldwell on Jul 14, 2016 3:00:22 PM

In the legal industry, the standards in records management are rigid. A firm must protect their clients’ interests, while also adhering to federal, state, and local regulations, plus court requirements. And if you fail to comply, it can result in loss of client confidence, malpractice suits, stiff penalties, and/or hefty fines.

So, it’s easy to see why having the right technology to serve your firm is so important – there shouldn’t be question or concern about whether or not your firm fall short in the protection of your clients’ interests and information or meet those rigid standards.

It’s a big deal – having and choosing legal document management software for your firm. Legal document management exists to serve your law firm in all of the ways above and more. 

What’s the catch?

Tags: Document Management Little Rock, Legal tips and tools

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How An Automated Accounts Payable Process Actually Works

Posted by Robert Caldwell on Jul 12, 2016 10:45:42 AM

When it comes to accounts payable (AP), most organizations receive invoices from a number of digital channels (mail, fax, email, electronic data interchange - EDI, etc.), but the overwhelming majority of them are paper documents.

Though invoices may be received in various forms, a typical accounts payable process usually remains the same, following a series of steps: capture the invoice, manually key in the data, code the invoice against purchase orders or general ledger (GL) accounts, route for approval, and issue payments.

Since you and your users are only human – humans that are wrestling manual processes and shouldering an unrelenting workload – someone is inevitably going to make a mistake (most likely during data entry). When you’re working with manual AP processes, long-term storage and retention are lacking, invoices slip through the cracks, and early payment discounts are missed.

And no, hiring more people – unfortunately – won’t solve these issues; that wouldn’t be feasible or sustainable.

But there is a solution: Process Automation.

Tags: Document Management Little Rock, Legal tips and tools, Automation

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The Just Right Copier Fit Boosts Productivity

Posted by Robert Caldwell on Jun 10, 2016 5:36:12 PM

Stop looking for “the best” copier and start looking for the copier that best fits your business’ process requirements.

We like to use the analogy of regular maintenance of your vehicle to illustrate the need for regular maintenance of your office equipment.

When it comes to selecting the right office equipment for your business, the vehicle analogy still works. For you and your family, you may need a van or an as SUV – something that has plenty of seating and space, is rated high in safety, is comfortable, but still nice to look at. But your neighbor – who has a long commute to work – may want a small car that’s extremely dependable and gets great gas mileage. Or you might just want a two-seater that hugs the curves in the road like a race car.

Tags: Multifunction copier, Legal tips and tools

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Train Your Law Firm Employees on Security Awareness

Posted by Robert Caldwell on Jun 3, 2016 2:30:50 PM

Want to see a lawyer (or IT director) sweat? Whisper the words “data breach” in their ear.

One way for law firms to keep themselves from becoming the next cyber victim is to make everyone in the firm a member of the “defense.” Security awareness training is a great place to start. 

To add that extra layer of data security, 49% of firms having security awareness training programs in place – and for law firms with more than 350 attorneys, that number increases to 86%.

Why are law firms investing in security awareness training? Since 2009 the FBI has been warning that hackers are targeting law firms.

Tags: Security, Legal tips and tools

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4 Ways Your Firm Will Benefit From Digital Document Management and Workflow

Posted by Robert Caldwell on May 31, 2016 7:37:35 PM

The majority of law firms typically process thousands of paper documents every year. Documents that are anything from pleadings, motions, and evidence files to contracts, leases, wills, and trusts – it’s a lot of paper.

The majority of those paper documents and that information are handled through manual processes – inefficient manual processes.

And even though documents hold such a high importance in the legal industry, they still continue to be the source of problems for firms. Law firms still haven’t solved their document challenges – according to ABA’s Profile of Legal Malpractice Claims, the activity generating the most claims against firms is preparation, filing, and transmittal of documents.

Tags: Document Management Little Rock, Legal tips and tools

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Why PDF Will Hold Up in Court (And in Your Law Firm)

Posted by Robert Caldwell on May 27, 2016 12:28:02 PM

In the legal industry, in order for a document to be admissible in court it must be in a format that cannot be altered without leaving an electronic trail.

There are multiple options when it comes to formatting a file that is unalterable (TIFF, JPEG, or GIF), but they don’t leave an electronic trail. You can scan and save print documents to these formats and save born digital documents to these formats as well. However there is one option that is the most economical and the most practical – PDF.

To put it simply, as an electronic document that is read only and that will leave an electronic trail if altered, PDF meets the needs for legal admissibility in court.

There are a few reasons why converting documents to a PDF format (especially in the legal field) is a good, and often the best, option.

Tags: Document Management Little Rock, Legal tips and tools

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